FAQs
Please see our size chart here. All our products are in US sizing.
We suggest washing all of our products on a cool 30 degree wash with no harsh soaps. Fabric softener should not be used. When drying, keep out of direct sunlight.
Please note that some of our discount codes are for one-time use only. If your order is canceled or returned, you are unable to use the code a second time.
Add the discount code at checkout and click apply. Discount codes are unable to be stacked on site-wide promotions. If the code is eligible, try typing in the code to ensure there are no additional spaces.
Return Process
Email info@originalculprit.com to start return process. Quote order number and which items you will be returning
Eligibility for Returns
Items must be returned within 14 days of delivery. Items must be unworn, unwashed, and with original tags attached.*
Non-Returnable Items
Items in sale or final sale, or items such as underwear or socks can not be returned after purchase.
Refunds
Refunds are issued to the original payment method. Please allow 5–10 business days for the refund to reflect.
Exchanges
If you are looking to exchange items the above* must be in order prior to exchanging.
Damaged or Incorrect Items
If you have received a wrong or damaged item please email info@originalculprit.com highlighting the issue with a picture attached.
Any items that have been returned to the warehouse and are deemed damaged/worn/dirty will not be eligible for refund. We reserve the right to return your item(s) back to you if they do not adhere to the above.
UK: Standard delivery - 1-2 working days.
Next day delivery - order before 9PM Sunday - Thursday for next day delivery.
EU: Standard delivery - 3-5 working days.
We ship globally. See list of countries below:
United Kingdom